privacy policy

your privacy is important to us at the (little) office. this policy outlines how we collect, use, and protect your personal information when you visit our website or shop with us. by using our website, you agree to the terms outlined here.

1. information we collect

we may collect the following types of personal information:

• contact details: name, email address, phone number.

• payment details: billing address, credit/debit card information (processed securely through third-party payment providers).

• browsing information: ip address, device information, and pages visited on our site.

2. how we use your information

we use your information to:

• process and deliver your orders.

• respond to your inquiries or requests.

• improve our website and services.

• send occasional updates or promotions (only if you’ve opted in).

3. sharing your information

we value your trust and do not sell your personal information. however, we may share your details with:

• trusted third-party service providers (e.g., payment processors, delivery partners).

• legal authorities, if required to comply with applicable laws.

4. data security

we implement reasonable security measures to protect your personal information. while we strive to keep your data safe, no online system is completely secure. please contact us immediately if you suspect any unauthorized use of your information.

5. your rights

under applicable laws, you have the right to:

• access the personal information we hold about you.

• request corrections to inaccurate or incomplete information.

• ask us to delete your personal information (where legally permissible).

• opt out of marketing communications at any time.

6. cookies

our website uses cookies to enhance your browsing experience. these small text files help us remember your preferences and analyze site traffic. you can manage your cookie preferences through your browser settings.

7. international data transfers

if you are accessing our website from outside south africa, please note that your information may be transferred to, stored, and processed in south africa. by using our website, you consent to these transfers.

8. changes to this policy

we may update this privacy policy from time to time. the updated version will be posted on this page, and the "last updated" date will reflect any changes.

9. contact us

if you have any questions about this policy or how we handle your information, please contact us.

thank you for trusting the (little) bookshop with your personal information. we are committed to protecting your privacy.